Experienced with data entry and retrieval of patient information; update and maintain patient data; knowledge of medical terminology; familiar with general office equipment including computers, copiers, fax machines, and 10-key calculators.

Skilled in customer service and telephone operations, handle customer inquiries and phone duties in a professional manner.

Trained in hospital admissions, posting charges, collecting patient payments, knowledge of insurance: pre-certification, verification, co-payment and deductible payments.

Career Development
Dr. James Walker

Clerk and Medical Assistant

Worked with patient files, scheduled appointments over phone, phoned patients with appointment reminders, front desk receptionist, payroll, accounts received, computer troubleshooting.
Iberia Medical Center

Patient Registration Clerk

Admitted and pre-admitted patients, data entry of patient information, hospital front desk receptionist, insurance verification, duties as pbx operator, collect payments, accepted patient account payments, worked with patients to set up payment plan, post charges for ER patients and private pay individuals, registration for outpatient, inpatient, and emergency patients.
Lake After Hours

Patient Registration Clerk

Duties as front desk receptionist, check-in and check-out clinic patients, data entry of patient information, insurance verification, collect co-payment, deductibles, and balances, document scanning of physician chart.

1996-2000 New Iberia Senior High
 2000-2001 Oglethorpe University
2001-2005 Louisiana State University
Bachelors of Science and Bachelors of Arts
Major: Biochemistry and English